Refund & Returns - shopexoticsnacks.com

Certainly! Here’s a professionally written Returns & Refunds Policy for https://shopexoticsnacks.com/ based in the USA, tailored for a business that sells exotic drinks ans snacks.

🛒 Returns & Refunds Policy

https://shopexoticsnacks.com/https://shopexoticsnacks.com/ – USA

At Shop Exotic Snacks, your satisfaction is our top priority. We take great care to deliver the best and up to date drinks and snacks to your door, we have a clear and fair returns and refunds policy to ensure your shopping experience is worry-free.

Damaged Products.

However, if your order arrives damaged, spoiled, or significantly different from what you ordered, we are happy to provide a refund, credit within 5 – 10, or replacement 1 – 2—subject to review.

💬 How to Report an Issue

To request a refund or report a problem with your order, please contact us within 24 hours of receiving your delivery.

Provide the following:

Order number
Description of the issue
Clear photos of the item(s) and packaging

Company Name: Shop Exotic Snacks
Address: 5179 Komatite Ct Sparks, NV 89436, USA
Email: info@shopexoticsnacks.com
Phone: 714-332-5523

✅ Eligible Situations for Refund or Replacement

Items delivered spoiled or moldy
Incorrect items or quantities received
Damaged packaging that affects product quality
Delayed deliveries that caused product spoilage (when not due to incorrect address)

❌ Non-Refundable Situations

Late claims (more than 24 hours after delivery)
Items not refrigerated or stored properly by the customer
Minor variations in appearance or ripeness (as natural produce varies)
Packages refused or undeliverable due to incorrect address

💵 Refund Options

Approved claims may be resolved in one of the following ways:

A full or partial refund to your original payment method
A store credit for a future purchase
A replacement order shipped at no cost (based on product availability)

📦 Non-Perishable Returns

For non-perishable items (e.g., merchandise or accessories), returns may be accepted within 14 days of delivery. Items must be unused and in original packaging. Return shipping costs are the buyer’s responsibility unless the item was defective or incorrect.

🔄 Order Cancellations

You may cancel your order before it has shipped by contacting us immediately. Once an order is processed or shipped, it cannot be canceled or changed.

For any questions regarding returns or refunds, please reach out to our support team—we’re here to help!